Careers at CLUTCH
CLUTCH is a hybrid consultancy and agency focused on working with B2B companies that intend to grow and accelerate their businesses in the agriculture- and food-business sectors. We help our clients find opportunity and maximize potential from both their products and services by aligning strategy and market opportunity, marketing and sales initiatives and execution, and the skills of their customer-facing employees and partners. We, and our clients, are driven by growth and the constant pursuit of it.
Our Values
AUTHENTIC
SELF-ASSURED
CURIOUS
TRANSPARENT
EMPATHETIC
Program Manager
Roles + Responsibilities
- Manages approved client programs and projects from start to completion, including budgets and timelines.
- Partners closely with CLUTCH client success on day-to-day program implantation.
- Drives a RACI model across all projects and programs, shifting through the lifecycle of the initiative.
- Works directly with client counterparts in advancing approved projects and programs.
- Serves as an internal collaborator and integrator, ensuring the right internal resources are brought into projects at the right time.
- Creates and updates project schedules and status reports to ensure deadlines are met and client is informed.
- Works with both CLUTCH team members and outside contractors as needed, as an extension of CLUTCH team, to bring projects to life.
- Works directly with client counterparts in advancing approved projects and programs.
- Ensures highest level of quality in work as it progresses through the CLUTCH process.
- Seeks opportunities to enhance programs and/or sell additional work to assigned clients.
- Assists with workflow/assignments when projects move from Projects to Partners.
Required Skills + Experience
- Bachelor’s degree and/or commensurate experience
- 7-10 years of experience in a program manager and/or marketing role
- Experience managing a wide variety of print and digital projects, preferred
- Proficiency in programs such as the Microsoft Office Suite, Asana, Sharepoint and SalesForce
- Strong attention to detail
- Ability to juggle multiple projects at one time
- Strong communication skills
- Flexible and adaptable
Client Success Director
Roles + Responsibilities
- Establish, strengthen and expand relationships with clients and the full CLUTCH team to deliver excellent client service, aligning with the CLUTCH client experience expectations.
- Develop creative solutions, identify opportunities, and coordinate initiatives to promote client engagement and drive client success.
- Facilitate annual planning with clients and department leads and review progress on a quarterly basis.
- Lead overall strategy implementation and alignment, tactical execution and budget and timeline management on behalf of client and CLUTCH.
- Ensure clients maximize their success with CLUTCH deliverables + support.
- Take a consultative approach to learning, understanding and supporting client business objectives and needs.
- Facilitate cross-functional teams to deliver creativity and business acumen to drive growth and opportunity for clients and prospects.
- Partner with all internal CLUTCH functions to assist in the management and implementation of all assigned client projects, including budget, timeline, resources, scope of work, change requests, etc. as needed.
- Serve as the voice of the client internally and the voice of CLUTCH externally – and acting as the trusted voice of the client by bringing insights into strategy and business development.
- Lead and develop team members by coaching, training and identifying areas for growth.
- Understand the CLUTCH business model and deliver results.
- Identify new project opportunities and develop action steps to secure them with assigned client(s).
- Support CLUTCH new business in our focus industries and offerings.
Required Skills + Experience
- Experience in agriculture and ag integrated systems
- Experience building and leading teams
- Experience creating and executing integrated marketing plans
- Knowledge of lead generation and nurturing strategies
- Demonstrated budget and resourcing management
- Strong written and oral skills
- Entrepreneurial spirit
Future Opportunities
We’re always looking for great people — and not just Minnesota residents. We’re hybrid people with a hybrid model. Don’t see an open position listed but want to work with us? Let’s chat.